211 Custom Websites with iCarol by Judith Snyder
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What our clients say
211 LIFE LINE and resource page 2-1-1/LIFE LINE

"Judith and Marie helped get Goodwill’s 2-1-1/LIFE LINE website up and running in under 2 months for our 2-1-1 Day launch. It was incredibly helpful to have them set a reasonable timeline—they were supportive, patient, and articulate in helping explain technical jargon that our program isn’t adept at knowing. Marie has a wealth of experience using our database system iCarol, which comes in handy when we run into API issues or questions. Since our website launch, this team has been very responsive to questions, requests, and quotes as we continue to expand our website’s scope and capabilities. Also the price is very reasonable! Overall they have the excellent balance of people and technical skills that make for great website support. I recommend using Custom WebHelp for your website needs."

Deborah Turner
Program Director, 2-1-1 LIFE LINE

A separate Agency / Mini site within the 211CNY website

"The Early Childhood Alliance could not be more thrilled with the excellent work that Judith Snyder has done in designing the 211/Help Me Grow Onondaga website. Judith is exceptional to work with. She is patient in her technical explanations, open to exploring what is in the best interest of the client, creative in her design, and extremely timely in completing the work. Most importantly, Judith takes the time to understand what you are trying to accomplish through your website and she goes above and beyond to develop a website that your organization will be proud of. We believe Judith has provided us with one of the best 211/Help Me Grow websites in the country at a very reasonable price."

Laurie Black
President, Early Childhood Alliance
(Help Me Grow Syracuse)
Help Me Grow
Help Me Grow Basic Needs category and home page

211 CNY search and home pages 211CNY

"Judith is wonderful extension of our team! She understands and supports our mission, is easy to work with and responsive to all of our requests. She designed and maintained the Contact Community Services website since 2007, so when it was time to build our 211CNY site we turned Custom WebHelp to take advantage of her for her expertise. Judith takes the time to listen and really understand what it is we are looking for, and if we aren’t exactly sure what it is we want or need, she is there to help steer us in the right direction. We are extremely happy with all that she does for Contact and 211CNY!"

Cheryl Giarrusso
Director, Crisis Intervention Services
211CNY Disability
Contact Community Services

Syracuse University Press, 17 years, over 1,000 web pages

"We have worked with Judith of Custom WebHelp since 2002. As a University Press publishing over 50-75 books a year, we need our titles constantly updated, promptly and with meticulous attention to detail. Judith’s work has resulted in a website that is easy to navigate, that our customers and authors love, and that has significantly improved our sales. From the beginning we have found Judith a pleasure to work with and a consistently reliable and responsive professional who meets her deadlines and is happy to go beyond what is expected of her."

Alice Randel Pfeiffer, Director
Mary Selden Evans, Executive Editor
Syracuse University Press

St. James Mercy Hospital, 8 years

"We engaged Judith Snyder/Custom WebHelp to oversee the redesign of our website. Our primary goal was to make the site more intuitive, user friendly, and content-rich, while setting the stage for future functionality upgrades. Given our limited internal resources, many times Judith took the initiative to research and follow up on technical issues that arose during the project. Her interest and expertise gave us peace of mind that these complicated issues were resolved in our best interest. Judith also shared many ideas on how to improve content, navigation and functionality, even after the site went live. As an independent business person, she understands the challenges and needs of a small organization like ours. Her customer service, attention to detail, and response time are outstanding, and she is ever-mindful of our budget and offers money-saving suggestions. We look forward to continue working with Judith to enhance our online presence."

Kate Kreger
Director of Business Development & Marketing
St. James Mercy Hospital (currently St. James Hospital)

Online Medical Textbook, 14 years

Judith worked collaboratively with us during the past year (2005) to design a web book. As the first online textbook written by medical providers for medical providers, we were concerned about trying to create a site for which there are no templates or models. Right from the first discussion of the concept, she responded with ways to make our ideas a reality. Her ability to provide guidance and support whenever we needed it meant that our project progressed smoothly to its launch. Her expertise produced a unique website that enables all visitors to easily access the information they are seeking. Because Custom WebHelp provides a full range of services, our website will continue to run smoothly and we can take advantage of the power of the Internet to educate health professionals.

Dr. Botash
SUNY Medical Upstate University
Syracuse University Press
Contact Judith Snyder customwebhelp@gmail.com

CustomWebHelp.com. Custom 211 website design/development that integrates with your existing 211 iCarol crisis and referral helpline software.
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