• Your website will be fresh, compelling, flexible, and will increase your credibility online. The web nows demands—and we build—websites that are "built-to-change."
  
  
• Our SEO services will get your site ranked higher in Google.
  
  
• Our strategy will help your visitors find information and complete tasks quickly; your content will be prioritized and formatted for easy reading on the web.
  
  
• Your website will be iPad ready and will be tested on the major contemporary browers (Firefox, Chrome, Internet Explorer, Safari).
  
  
• We’re easy to work with and we’ve simplified the web development process. We will step you through the process at your pace—explaining in plain language what your best options are.
  
  
• Our service is unmatched—99% of our clients retain us for our fast and friendly website maintenance services.

• Website design, hosting, domain names »
• HTML newsletters, events, announcements, email marketing »
• Online courses, HTML ebooks »
• Web marketing, search engine optimization SEO, Google analytics, and visitor maps that show you where visitors are clicking and sections they visit (heat maps, scroll maps) »
• Content, website editing, usability, information architecture »
• Hand drawn graphic banners »
• CONTENTdm customization »

Over the past 10 years we have developed a process that fits in with your busy schedule. You will be able to watch development online so there won’t be any surprises at the end. Our custom websites are built with maximum flexibility—enabling future layout, graphic, and content changes for many years to come. We have an exceptional record of reliable, prompt, and friendly customer service throughout the design process and maintenance after the launch. Read our testimonials.

• Content-finding out what works
• Twitter basics    Twitter simplified
• Designing for larger monitors
• How useful is your website?
• Google warns about unnatural links, disables links
• Web Content. We should be focused on satisfied customers not repeat visitors. We should be focused on task completion, not page views or time spent on the page.
• Mobile Site vs. Full Site
• The Web demands a new model of management: from built-to-last to built-to-change by Gerry McGovern
• Data is your friend. It can help you make better decisions. This is the Age of Data, the age of evidence and facts, not opinion and gut instinct.
• Website tasks: people come ... to find a piece of information or complete a transaction – web strategy should focus on the customer and their time
• Does it pay to fool the customer? ... unwritten rule in business that while the customer may be king your number one objective should be to turn them into a pauper
• Google: advice on SEO and hiring SEO firms
• How to prevent Google from tracking your web history
• Opt out for online advertisers
• Parallel Design: user interface designers should try to consider as many alternative design ideas as possible before selecting the best with which to begin the iterative process.
• Is there such a thing as content strategy?
• Growing a Business Website: Fix the Basics First / Design to optimize the user experience for outsiders, not insiders
• Mobile apps currently have better usability than mobile sites, but forthcoming changes will eventually make a mobile site the superior strategy »
• Why are ugly websites so successful?
• Writing Links
• Links cause most problems when they overlap and audience based links are particularly problematic.
• A day in the life of a web novice manager
• More customers are becoming immune to traditional marketing and advertising. The new marketing is much more meat and much less bells and whistles.
• 22 Online Social Media Tips for Relational Success
• Web strategy is far more about psychology than technology, blogs, Twitter or any other forms of content. If I were hiring a web professional the greatest attribute I would look for is empathy; the ability and desire to put yourself in someone else’s shoes. A web professional should have a service heart.
• Traditional advertising models are in decline because they focus on the needs of the organization—not the needs of the customer.
• Telling the truth is not a marketing sin / Easy to use IS branding!
• Web: the future is about service
• Help people do things, don’t keep them on webpages
• Design for different types of media: desktop PCs, mobile ...
• Pros and cons of different social media
• Where to get your task list from, Gerry McGovern
• The Problem With iPad Apps: Usability
• Google search results no longer standardized—what google is hiding from you
• Utilize Available Screen Space
• Complexity Kills / Cloud computing is all about self service
• Manage your website for your target audience, not for volume/accidental visitors
• Pew Internet: the future of social relations
• A single mobile screen with almost no features still required 10 design changes to meet usability guidelines for mobile websites
• 2011 Ebook readers comparison chart
• Nobody is interested in documentation, tools, videos, blogs or Twitter for their own sake. Their interest in these things is only in the context of the task they need to complete.
• Kindle vs. Nook vs. iPad: Which e-book reader should you buy?
• Top priority for non-profits: present information clearly
• Your website, whether it be government, non-profit, intranet or commercial, requires management. And management requires knowing what you’re going to do and what you’re not going to do.
• College Students on the Web
• Content management equals continuous improvement: In 2010, it is surprising how rigid and inflexible many content management systems are. More and more web teams are realizing that web management is about continuously improving a relatively small number of pages, not administering large quantities of content.
• There is a greater need today than ever for professional editors and librarians. People who can maintain quality standards when it comes to content. People who know how to organize a website from the point of view of the customer. When it comes to information, we really need to shift back to a focus on quality, not quantity
• Photos as Web Content (and why it’s not always good to copy biggest sites’ designs)
• Why focus groups don’t work
• Children’s Websites: Usability Issues in Designing for Kids
• Geotagging: protect your privacy by disabling your location in your online pictures: facebook,and smartphone/iphones (icanstalku.com)
• Ipad - research on its ease of use/usability (9MB PDF)»
• Web management’s biggest issue: confusing menus and links »
• In a complex world, innovation shifts from creating and adding to simplifying and removing »
• Users prefer fast loading sites over glamerous widget sites that are sluggish »
• The reason why ad agency websites are truly awful by Gerry McGovern »
• Reputation Management and Social Media »
• The fallacy of quick answers by Scott Berkun: I used to respect people who were masters of the quick answer. But as I get older it seems the masters of quick answers are often just masters of facts. Trivia. Other people’s theories. Now I think when it comes to matters of importance, these are people to fear. I agree there is definitely a time for fast thinking, but when I look around it seems slow thinking is the path to many of the things we claim we want. »
• Pew Internet Report on the Future of the Millennials